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Cookie Policy

Understanding how we use cookies to improve your experience

Last Updated: January 2025
8 min read

Cookie Notice Preview

We use cookies to enhance your experience on Acre. These help us understand how you use our platform and enable features that make property management easier.

Table of Contents

  • 1 What Are Cookies?
  • 2 How We Use Cookies
  • 3 Types of Cookies
  • 4 Cookies We Use
  • 5 Managing Cookies
  • 6 Contact Us

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They help websites remember information about your visit, which can make your next visit easier and the site more useful to you.

Why Cookies Matter

Cookies serve several important functions:

  • Remember your preferences: Such as language settings and display options
  • Keep you signed in: So you don't have to log in every time you visit
  • Improve performance: By understanding how you use our platform
  • Provide relevant content: Based on your interests and usage patterns
  • Enhance security: By detecting unusual activity or potential threats

Your Privacy Matters

We are committed to being transparent about how we use cookies and giving you control over your cookie preferences.

How We Use Cookies

Acre uses cookies to provide, protect, and improve our property management platform. Here's how we use them:

Authentication & Security

We use cookies to:

  • Keep you logged in securely across sessions
  • Verify your identity when you access sensitive features
  • Detect and prevent fraudulent activity
  • Protect your account from unauthorized access

Functionality

Cookies help us:

  • Remember your preferences and settings
  • Maintain your session state as you navigate
  • Provide features like auto-save and form persistence
  • Enable real-time updates and notifications

Performance & Analytics

We use cookies to:

  • Understand how you interact with our platform
  • Identify areas for improvement
  • Measure the effectiveness of new features
  • Optimize loading times and responsiveness

Types of Cookies

We use different types of cookies based on their purpose and duration:

By Duration

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a set period or until you delete them

By Purpose

Cookie Type Purpose Can be Disabled?
Essential Required for the platform to function properly. Include authentication, security, and basic functionality. No - Required for service
Functional Remember your preferences and settings to enhance your experience. Yes - May affect features
Analytics Help us understand usage patterns and improve our platform. Yes - Optional
Marketing Used to deliver relevant communications and measure their effectiveness. Yes - Optional

First-Party vs Third-Party

First-party cookies are set by Acre directly. Third-party cookies are set by our trusted partners and service providers to help us deliver specific features.

Cookies We Use

Here's a detailed list of the main cookies we use on Acre:

Essential Cookies

Cookie Name Purpose Duration
acre_session Maintains your login session and authentication state Session
acre_csrf Security token to prevent cross-site request forgery Session
acre_auth Encrypted authentication token for secure access 30 days
acre_device Device identifier for security purposes 1 year

Functional Cookies

Cookie Name Purpose Duration
acre_prefs Stores your display preferences and settings 1 year
acre_locale Remembers your language preference 1 year
acre_timezone Stores your timezone for accurate date/time display 1 year

Analytics Cookies

Cookie Name Purpose Duration
_ga Google Analytics - Distinguishes unique users 2 years
_gid Google Analytics - Distinguishes users 24 hours
acre_analytics Internal analytics for feature usage 90 days

Managing Cookies

You have control over how cookies are used on your device. Here are your options:

Cookie Preferences

You can manage your cookie preferences directly within Acre:

Essential Cookies
Required for basic platform functionality
Functional Cookies
Enhanced features and preferences
Analytics Cookies
Help us improve the platform
Marketing Cookies
Personalized communications

Browser Settings

You can also control cookies through your browser settings:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Privacy, search, and services → Cookies and site permissions

Impact of Disabling Cookies

Disabling essential cookies may prevent you from using Acre effectively. Some features may not work properly without cookies enabled.

Do Not Track

Acre respects Do Not Track (DNT) browser settings. When DNT is enabled, we limit our use of analytics and marketing cookies.

Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email.

Questions About Cookies?

If you have questions about our use of cookies or want to update your preferences, we're here to help.

info@tryacre.io@tryacre.io
+1-415-729-4448
Contact Privacy Team
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