Accessibility Statement
Our commitment to making Acre accessible to everyone
Accessibility is at Our Core
At Acre, we believe that everyone should have equal access to our property management platform. We're committed to ensuring our services are accessible to people with disabilities and continuously work to improve the user experience for all.
WCAG 2.1 AA
We follow Web Content Accessibility Guidelines
ADA Compliant
Meeting Americans with Disabilities Act standards
Section 508
Federal accessibility requirements compliance
Global Standards
EN 301 549 and international guidelines
Our Approach
We take a comprehensive approach to accessibility, ensuring that our platform is usable by people with various disabilities, including those who are blind or have low vision, deaf or hard of hearing, have limited mobility, or have cognitive disabilities.
Design Principles
- Perceivable: Information and UI components are presented in ways users can perceive
- Operable: Interface components and navigation are operable by all users
- Understandable: Information and UI operation are understandable
- Robust: Content is robust enough for interpretation by assistive technologies
Accessibility Features
Acre includes numerous accessibility features to ensure all users can effectively use our platform:
Screen Reader Support
Full compatibility with JAWS, NVDA, and VoiceOver
Keyboard Navigation
Complete functionality without a mouse
Clear Navigation
Consistent and predictable page structure
High Contrast
WCAG AAA color contrast ratios
Customizable Display
Adjustable text size and spacing
Alternative Formats
Captions and transcripts for media
Conformance Status
We regularly test our platform against WCAG 2.1 Level AA standards. Here's our current conformance status:
| Area | Status | Notes |
|---|---|---|
| Main Application | Fully Compliant | All core features meet WCAG 2.1 AA |
| Mobile Apps | Fully Compliant | iOS and Android apps are accessible |
| Documentation | Fully Compliant | Help center and guides are accessible |
| Third-party Integrations | Partially Compliant | Working with partners to improve |
| Legacy Features | In Progress | Updating older components by Q2 2025 |
Continuous Improvement
We conduct quarterly accessibility audits and address any issues promptly. Our development team receives regular accessibility training to ensure new features are built with accessibility in mind.
Testing & Validation
We use a combination of automated and manual testing to ensure our platform remains accessible:
Testing Tools
axe DevTools
Automated accessibility testing
WAVE
Web accessibility evaluation
Pa11y
Command line testing
Manual Testing
Real user testing with assistive tech
Browser & Assistive Technology Support
- Chrome, Firefox, Safari, and Edge (latest versions)
- JAWS 2021 and later
- NVDA 2020 and later
- VoiceOver on macOS and iOS
- TalkBack on Android
- Dragon NaturallySpeaking
Getting Help
We're committed to providing an accessible experience for all users. If you encounter any barriers or have suggestions for improvement:
Accessibility Support
- Dedicated Support: Our accessibility team is trained to assist users with disabilities
- Alternative Formats: We can provide documentation in alternative formats upon request
- Assistive Technology Help: Get help configuring Acre with your assistive technology
- Priority Response: Accessibility issues are prioritized for quick resolution
Known Issues
We're currently working to address the following accessibility issues:
- Some data visualization charts may not be fully accessible to screen readers (alternative text descriptions available)
- Legacy PDF reports are being converted to accessible formats
- Video content is being updated with audio descriptions
Contact Our Accessibility Team
We welcome your feedback on the accessibility of Acre. Please let us know if you encounter accessibility barriers or have suggestions for improvement.